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Zarqoon

Terms of Service

By accessing or using this website or mobile app to place an order with our restaurant, you agree to the following terms and conditions. These terms are subject to change without notice, and your continued use of the service implies acceptance of any updates.

1. Account and Access

  • You may be required to create an account to place orders. In some cases, guest checkout may be available.
  • If you choose to create an account, you are responsible for maintaining the confidentiality of your credentials.
  • Users are not currently able to delete or suspend their accounts from within the platform. If you require assistance, please contact us directly.
  • We reserve the right to block or restrict access to our platform in cases of abuse or suspicious behavior, including but not limited to fraudulent orders.

2. Orders

  • Once an order has been placed, it cannot be changed, edited, or canceled through the platform by customers. Contact the restaurant in such cases.
  • All orders are fulfilled by the restaurant. We are responsible for preparing and delivering your order according to the details provided at the time of checkout.

3. Payments

  • We currently accept only cash on delivery (COD).
  • Refunds are not offered under any circumstances. Please verify your order before placing it.

4. Communication and Notifications

We may send you notifications or emails regarding your order status, important service updates, or promotional content. Notification permissions may be requested on your device or browser.

5. Availability

Our online ordering system may occasionally be unavailable due to maintenance, upgrades, or technical issues. We will do our best to restore service as quickly as possible.

6. Responsibility and Liability

We are solely responsible for preparing, fulfilling, and delivering your order. If you experience any issues with your order, please contact us directly using the information provided on this site.

7. Governing Law

These terms are governed by the laws of Pakistan. Any disputes arising from your use of this service shall be subject to the jurisdiction of local courts in Pakistan.

8. Contact

If you have any questions, concerns, or complaints, please reach out to us using the contact information available on this website or app.

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