Privacy Policy

This Privacy Policy explains how Zarqoon collects, uses, and stores your data when you use our restaurant management system and storefront (accessible via both web and mobile).

1. Information We Collect

Device Permissions: We may request permission to send you notifications for order updates, critical alerts, and marketing purposes.
Account Information: Depending on the settings configured by your restaurant’s administrators, you may or may not need to create an account to place an order. When accounts are used, we may collect your email address and other information you provide.

2. How We Use Your Information

To provide order updates and critical alerts via notifications and email.
To send promotional or marketing messages (only if you have not opted out).
To improve service delivery and user experience.

3. Email and Notification Usage

Your email may be used for essential communications such as receipts, order confirmations, and status updates. We may also use it for marketing, unless you opt out. Emails are sent using our internal systems, which may be connected to an administrator-managed external email provider via services like Nodemailer.

4. Data Retention

We retain order data and user information indefinitely for now, to ensure accurate recordkeeping and support for restaurant operations. This policy may be revised in the future (e.g., to limit retention to 10 years).

5. User Rights

We are working on adding functionality that allows users to request deletion of their data or opt out of marketing emails. Note: order-related data may still be retained for operational reasons.

6. Data Sharing

We do not share your personal information with third parties. Emails are sent via administrator-managed systems only.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact

For any questions or concerns about this policy or your data, please contact your restaurant administrator.

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